Terms and Conditions

This web site and the materials herein are provided “as is”. bestwatches.com.au makes no representations or warranties, either express or implied, of any kind with respect to bestwatches.com.au websites, their operation, contents, information or materials. bestwatches.com.au expressly disclaims all warranties, express or implied, of any kind with respect to the websites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that bestwatches.com.au, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the bestwatches.com.au websites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

This website may contain links to other sites on the internet that are owned and operated by third parties. You acknowledge that bestwatches.com.au is not responsible for the operation of or content located on or through any such site.

These terms and conditions may vary from time to time, and it is our right to vary them by publishing them on this website. You agree that by doing this we have provided you with sufficient notice of the variation. It is your responsibility to review these terms regularly, and lack of knowledge of these terms and conditions shall not constitute a lack of agreement to them on your part.


Some images may be used for illustrative purposes only. Sometimes images are different from the product image shown. This is normally due to supplier changes in packaging. The product inside the box or packet is always the same. Just the images may have changed. 

Order Process
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from suppliers, bestwatches.com.au shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. bestwatches.com.au shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card or PayPal account has already been charged for the purchase and your order is cancelled, bestwatches.com.au shall immediately issue a credit to your account in the amount of the incorrect price.

If a product is sold out or not available, we will endeavour to supply a similar product of same quality. We will confirm this with you first. 

All prices are quoted in Australian Dollars and include GST (Goods and Services Tax) where applicable. All prices and product information is subject to change without notice.

There are inherent risks in transmitting information across the internet and therefore any information you do so transmit is at your risk. bestwatches.com.au is not liable for your transmission of information across the internet or the use of your information by third parties that link their websites to ours. This disclaimer extends to such activities whether caused by the negligence of bestwatches.com.au, its employees, agents, contractors or otherwise.

Payment must be received in full including any delivery fees, before products will be supplied.

Any payments that are made by utilising any payment method, are subject to the terms and conditions on this website: bestwatches.com.au

In the unlikely event that your goods are lost or damaged in transit please contact bestwatches.com.au as soon as possible.

Privacy Policy

The privacy policy forms part of these terms and conditions.

You agree to defend, indemnify and hold bestwatches.com.au, its employees, servants and agents harmless from and against any and all claims, losses, liability costs and expenses (including but not limited to legal fees) arising from your violation of this agreement or any third-party’s rights, including but not limited to infringement of any copyright, violation of any proprietary right and invasion of any privacy rights. This obligation will survive any termination of this agreement. bestwatches.com.au is a website owned by City Time Watchmakers.

We take great care in packaging every order to ensure it arrives at your door safely and correctly. All items must be returned within 14 days from date of purchase. Please take a few moments when order is received to check the contents of your shipment. If you find any discrepancy between what you ordered and what you received, please contact Customer Services using the contact us form. All returned items must be returned with original packaging and original invoice or copy. We will not give a credit or refund for merchandise not reported within 14 days or without verification. For personal products we only accept returns if the product is unused and all packets are sealed. For orders that are damaged in shipping please notify us immediately so we can take the proper steps to replace the damaged merchandise.
• To return products, you must have an RMA (Return Merchandise Authorization) number assigned by bestwatches.com.au
• This RMA number can be obtained by contacting Customer Services using the contact us form.
• The RMA number MUST BE displayed on the outside of the return package.
• All RMA numbers are valid for 14 days and products must be returned within this period.
• This procedure must be followed in order for credit to be processed.